In May 2018, the Pennsylvania Public Utility Commission (PUC) conducted a performance review of Rasier-PA’s driver background check process. According to the PUC, improvements need to be made to the driver background check process and safety functions.

Rasier-PA is a wholly-owned subsidiary of Uber, which means it’s who Uber operates their business through in Pennsylvania. All public utilities, including transportation network companies (TNC), are subject to the power and authority of the PUC. The audit gives Uber a chance to identify weaknesses and deficiencies within their company and gives users the opportunity to be more aware of issues they could run into.